I was born with the unfortunate disposition of not looking like Peter Andre. Something which I have tried to correct for many years, and something which is only just beginning to change (through, among other things, many appointments at Botox Manchester). Peter is my life, you see. I have made it my duty to do Peter proud for as long as I live. My name is Malcolm, by the way.

I loved ‘Mysterious Girl’. That’s what the shrine in Read the rest of this entry »

This will sound harsh, but it’s the truth: people who do not use filtered water to make tea do not deserve the privilege of a tea! Sound a bit serious and over-the-top? Well, that’s as maybe but it doesn’t change the facts! Tea which is not filtered is grim, leaves white scum in the kettle and is the major threat to the future of tea. Is it any wonder that the masses flock to coffee? No, I don’t think it Read the rest of this entry »

Customer service isn’t everyone’s strength–to put it lightly. In fact, some companies’ idea of customer service consists of a harrowing (and sometimes frighteningly) bored voice on the end of a line which sounds like it couldn’t care less…sometimes it barely even sounds human; in the worst cases it may even be automated, forcing the user to undergo a tortuous hour or more of button pushing, sometimes resulting in the line going dead…

But not everyone is like that, of course. Read the rest of this entry »

I have a confession to make. I am a little bit in love with David Mitchell. All right that’s an understatement. I am completely head over heals obsessed with him. My obsession started in 2004, by which time I had become a huge fan of the incredible sitcom Peep Show, in which he co-stars with Robert Webb. Despite the fact that David Mitchell’s character was and is neurotic, annoying, and pedantic, I felt strangely attracted to him. Going to see Read the rest of this entry »

Marketing, as I am sure you’re well aware, is the holy-grail of business practice. You’re more likely to get the blood out of a stone than get a company to spill all the details on their views on marketing and advertising. Yes, they’ll tell you a version of the truth, but it will have been edited to the extent that it’s more a distant cousin of the source material than a direct representation. Which begs the question–why should they have Read the rest of this entry »